Collection: Customer Service Training Essentials

The Thibeaux Company® - Let’s face it. Most businesses today have competition. Customers are spoiled for choice and can pick and choose based on a number of factors. So, how do you stand out from the crowd and get more eyes (and hearts) on you? 

The answer is customer service. And this Customer Service Collection is made up of 10 foundational courses to get your teams thinking about what customer service is, why it’s so important, and how you can provide better and more consistent service across your company. 

Starring a series of animated characters taking on leading and supporting roles from the Marvel Universe and Jane Austen novels, these courses in Customer Service Essentials will educate, inspire, and stick with your team long after they’ve hit the complete button.

Ideal for anyone who is starting a career in a customer-facing role and needs to quickly build essential knowledge.

10 products
  • ONLINE COURSE - Going Beyond Customer Service
    Regular price
    $29.00
    Sale price
    $29.00
  • ONLINE COURSE - Technology
    Regular price
    $19.00
    Sale price
    $19.00
  • ONLINE COURSE - Managing Customer Expectations
    Regular price
    $29.00
    Sale price
    $29.00
  • ONLINE COURSE - Cross-Selling and Upselling
    Regular price
    $29.00
    Sale price
    $29.00
  • ONLINE COURSE - Handling Complaints Gracefully
    Regular price
    $19.00
    Sale price
    $19.00
  • ONLINE COURSE - Effective Problem Solving
    Regular price
    $39.00
    Sale price
    $39.00
  • ONLINE COURSE - Customer Loyalty
    Regular price
    $29.00
    Sale price
    $29.00
  • ONLINE COURSE - Customer Relationships
    Regular price
    $39.00
    Sale price
    $39.00
  • ONLINE COURSE - The Importance of Brand
    Regular price
    $29.00
    Sale price
    $29.00
  • ONLINE COURSE - Maintaining Customer Service Across Channels
    Regular price
    $39.00
    Sale price
    $39.00